buzz
Junior Member
Posts: 74
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Post by buzz on Mar 3, 2006 8:57:00 GMT -5
Sods law....
I am going up to Sutherland for the start of the broonie season and my fav rod snaps at the tip.
Anyone know how long it takes for Grays to turn round a replacement?
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Post by sandfly2 on Mar 3, 2006 10:37:19 GMT -5
You should have it back in plenty of time for going to Sutherland .
Davy .
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Post by Windknot on Mar 3, 2006 13:14:27 GMT -5
I'm sending a Platinum X section off for replacement tomorrow- let you know how it goes.
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Post by Royvs on Mar 3, 2006 14:00:37 GMT -5
Sent day 1..day 3 replacement section arrived.
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Post by charlythebamf on Mar 3, 2006 14:55:56 GMT -5
Buzz,
I too had a 3 day turnaround - posted a broken section on a Monday PM and received back a new section on the Thursday AM!!
I took the opportunity to commend the H&G team today at the NEC gofishing show. Credit where credits due and all that.
CTB
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buzz
Junior Member
Posts: 74
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Post by buzz on Mar 3, 2006 16:11:11 GMT -5
Thanks guys that has put my mind at rest.
Platinuim XD ......Pha not even 3 weeks old. It must be they get brittle when its cold i was fishing in -5.
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buzz
Junior Member
Posts: 74
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Post by buzz on Mar 8, 2006 18:11:48 GMT -5
I sent the Plat XD off on Monday and received the replacement section today (Wednesday) together with my £20 . They said because it was only 3 weeks old it must have been a manufacturing fault.
God bless em.......
The customer service has made up for that excuse of a rod that i own called the GRX!
Well done Greys
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Post by jjr on Mar 9, 2006 6:23:05 GMT -5
Buzz< I have to agree re Greys - superb service. They have just replaced the top half of my rod because the tip ring was grooved - after 4 years. You can take it that my next rod will be Greys ....but not a GRX, I own an 8.5 4/5 wt and the handle is too slim and the couour is pants ......purchased unseen .........why dont u like your own GRX - what size ? I'm going to try the greyflex mark 2 for the birthday .........
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buzz
Junior Member
Posts: 74
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Post by buzz on Mar 9, 2006 9:00:17 GMT -5
I have a GRX 8'6" #4/5 . It just doesn't have any backbone. Too floppy. The handle and colour don't bother me. Out of all my rods by far this is the worst, no character.
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Post by jjr on Mar 9, 2006 13:30:07 GMT -5
Interesting Buzz..........TF gave them a big write up a couple of years ago ....wish I'd bought the greyflex mark 1 .....
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buzz
Junior Member
Posts: 74
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Post by buzz on Mar 9, 2006 16:24:08 GMT -5
I wish i researched it. I saw it at Harris and thought "bargain", Aye right.
Anyway another good excuse to buy more new kit!
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buzz
Junior Member
Posts: 74
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Post by buzz on May 4, 2006 8:02:07 GMT -5
For the record. The top section broke again. Bummer.....
No gold heads , i don't really use lures, no excess strain......
Design fault, maybe?
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Post by jjr on May 4, 2006 9:02:12 GMT -5
Buzz, I'm not that year older yet but June 13th is coming and maybe a greyflex mark 2 with it ..........
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Post by OReilly on May 4, 2006 9:38:01 GMT -5
Greys have an excellent replacement service, their 7' grx #3/4
was a cracking little rod for the monies also the 4 piece 9'6" grx
was a good value for monies rod , the others in the group have
nothing to say about them , but those two were fine. The 7' did need a dt4 line to work it properly. Rods with any manufacturing
faults come to the fore fairly quickly , some decent casting and a couple of decent fish will usually find any problems
Most rods that are broken usually envolve bead heads, pulling the line down on the very top section sharply etc
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lynbuell
Junior Member
Float tubes make your boots last longer.
Posts: 73
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Post by lynbuell on May 4, 2006 10:14:53 GMT -5
Sent my plat x tip off had it back return of post...3 days was gobsmacked
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